The New Manager Training microcredential series is an online offering that delivers content to help new managers excel in their workplace. Participants have two options:
Effective Communication For Managers
The art of effective communication is the cornerstone for every successful manager. In this microcredential, participants will explore how to convey ideas with clarity, craft impactful business correspondence, develop empathetic listening and relationship- building skills, as well as how to foster growth through constructive feedback. This microcredential equips new and aspiring managers with the foundational pillars necessary to become effective communicators in the workplace. More Info.
Effective decision-making and strategic planning are key to successful project management and the advancement of an organization. In this microcredential, participants will begin to explore key decision-making models, strategic planning practices, and fundamental project planning concepts. This microcredential equips new and aspiring managers with the necessary foundational knowledge and skills to drive and advance initiatives within their organization or workplace. More Info.
Human Resource Management is an important aspect of any organization. It deals with hiring, firing, and training employees, as well ensuring that employees are happy and motivated in their work. In this course, you will learn the fundamentals of HR, how to recruit potential employees and hire the best ones, how to train and develop employees, as well as the legal aspects of human resource management. More Info.
An online microcredential that serves as an introduction to different aspects of leadership skills. The main areas of focus for this course include leadership concepts, leadership styles, self awareness and emotional intelligence, and power and influence. More Info.
Understanding organizational culture is essential for effective leadership. In this microcredential, participants will begin to explore dynamics within an organization such as culture and climate, motivation, inclusion, and employee engagement. Key aspects of strategic planning such as mission, vision, values, and goals will be examined. This microcredential equips new and aspiring managers with foundational knowledge and skills to navigate confidently through the complexities of modern work places or other organizations. More Info.
Performance Management is a process that provides feedback, accountability, and documentation for performance outcomes. It helps employees to channel their talents toward organizational goals. In this course, you will learn how to set up a performance management system, how to conduct a performance evaluation, and how to motivate employees to be the best they can be. More Info.
An online microcredential that serves as an introduction to different aspects of team building skills. The main areas of focus include team dynamics, building trust and engagement, addressing and resolving team conflict and coaching and mentoring. More Info.
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